London (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you browse our website, request a quote, or book a travel package, how we use it, and the choices you have.
1. Information we collect
We collect information you provide directly and information gathered automatically:
- Details you give us — name, email, phone number, travel dates, traveller count, and any preferences you share in an enquiry or booking form.
- Payment information — processed securely by our payment partners; we do not store full card details on our servers.
- Automatic data — IP address, device and browser type, pages viewed, and similar analytics collected via cookies (see our Cookie Policy).
2. How we use your information
- To respond to enquiries and prepare travel quotes.
- To process, confirm and manage your bookings.
- To send booking updates and, with your consent, occasional offers.
- To improve our website, services and customer support.
- To comply with legal and regulatory obligations.
3. Sharing your information
We share data only as needed to deliver your trip — for example with hotels, airlines, transport providers and local operators — and with service providers such as payment processors and analytics tools. We do not sell your personal information.
4. Data security
We use appropriate technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure, but we work to safeguard your information against unauthorised access, loss or misuse.
5. Data retention
We keep personal information only as long as necessary for the purposes described above, or as required to meet legal, tax and accounting obligations.
6. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and you may opt out of marketing messages at any time. To exercise these rights, contact us using the details below.
7. Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children without the consent of a parent or guardian.
8. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date above reflects the latest revision. Material changes will be highlighted on this page.
9. Contact us
If you have any questions, contact us at hello@londontravel.com, call +91 93504 19515, or use our contact page.